The Drop In Centre is situated on Palmerston Street in the heart of the old part of Bollington. Despite the individual characteristics of this amazing building every effort is made to welcome both able and disabled people alike. Following the revised Disability Discrimination Act October 2004, the team has made every effort to comply with the regulations. We hope that the following information will guide you in making decisions as to whether or not you will be able to access the I.T facilities at the Drop In Centre.

The centre is open Monday to Thursday from 9am to 3.30pm.

Internet café available as a drop-in facility Donation requested for use of the internet

• A map and / or directions are provided in the information
• There is a clearly marked accessible car parking space
• Accessible parking is situated as close as possible to the entrance of the building
• There are no steps at the entrance
• Weather mats appear to be non-slip and non-trip
• Seats are provided for people with mobility problems to rest
• Stairs are of recommended dimensions
• The WC floors appear to be slip resistant
• A seat is available for people to rest when making a long telephone call
• Workstations are available at different heights

• A map and / or directions are provided in the information
• There is a clearly marked accessible car parking space
• Accessible parking is situated as close as possible to the entrance of the building
• Dropped kerbs are in place where necessary to allow wheelchair users independence
• No steps at the entrance
• Wheelchair users are able to wait alongside seated companions
• 1200mm clear space is maintained in general areas
• Floor surfaces are easy to negotiate using a wheelchair wheelchair
• A wheelchair accessible WCs is provided
• Mirrors are suitable for use from any height
• The WC door opens wide enough to allow a wheelchair user to get in and out easily
• There is sufficient space for a wheelchair in waiting areas
• There are suitable plans for evacuation of disabled people in the event of an emergency
• Refreshment areas are wheelchair accessible
• Workstations are height adjustable or available at different heights

• The Website is accessible to good practice standards
• Interior door handles are easy to use for people with limited hand movement
• The WC fittings are easy to use for people with limited hand mobility
• Staff are aware of Microsoft Accessibility Options (Display, cursor control etc)

• The Website is accessible to good practice standards
• Printed information is easy to read by people with visual impairments (available on request)
• Brochures and Information are available in large print
• A map and / or directions are provided in the information
• The car park area is adequately lit
• There is adequate lighting inside entrance lobbies
• Interior signs to reception, WC etc are obvious and clear
• Weather mats appear to be non slip and non trip
• All exterior solid doors have a visibility panel
• The Reception area is clearly identified and approached
• The Reception area is well lit
• Floors and walls are painted in a matt rather than glossy paint
• Colours and Tones have been selected to give good contrast
• Stairs are of recommended dimensions
• Additional consideration has been given in the WC to people with visual impairments
• Good lighting is provided throughout the building
• Staff are aware of Microsoft Accessibility Options (Display, cursor control etc)

• Interior signs to reception, WC etc are obvious and clear
• The Reception area is clearly identified and approached
• The Reception area is well lit
• Telephones are positioned for minimum background noise
• Good lighting is provided throughout the building
• There are suitable plans for evacuation of disabled people in the event of an emergency

• The Website is accessible to good practice standards
• Printed information is easy to read
• A map and / or directions are provided in the information
• Interior signs to reception, WC etc are obvious and clear
• The Reception area is clearly identified and approached
• Staff are aware of Microsoft Accessibility Options (Display, cursor control etc)